While Joe leads the field operations, I focus on running the business behind the scenes to ensure everything operates smoothly and professionally. I manage finance and accounting, scheduling and dispatching, payroll, licensing, insurance, and state and local tax filings.
I also oversee customer communication, client meetings, social media, SEO, and long-term growth strategy. My role is to make sure our systems are organized, responsive, and built to support both our team and our customers.
Together, our goal is simple — deliver reliable plumbing service while building a company that is structured, transparent, and positioned for long-term success.